Prepaid Courseware FAQs

  1. Can I see a demo of the CBT?
  2. Can I see a photo of what I'm buying?
  3. How do I pay?
  4. If I order a CBT, how long will it be before I receive it? Can I track it?
  5. Is it the same as college credit?
  6. My company might need this type of training. What should I do with this information?
  7. We don't have time for training, we have work to do!
  8. What type of certification will I receive?
  9. Why aren't your prices listed?
  10. Why should we buy from you?
  11. Why should we spend money on training?

Can I see a demo of the CBT?

We are not able to offer a demo of each and every course. However, you will be given instructions on how to log on to our website to preview a general course upon contacting us with your CBT training needs.

Can I see a photo of what I'm buying?

We currently do not have photos of all 7000 products, but we can show you an example of what the CBT jewel case option and CBT Binder option look like.

How do I pay?

The easiest way is to pay via credit card. For your convenience, we accept Visa, MasterCard and Discover. You may also pay via corporate or personal checks. Contact us now and get started today!

If I order a CBT, how long will it be before I receive it? Can I track it?

Depending upon the CBT title the time could vary, but our typical delivery time is within 7 to 10 business days. We are currently working with Fed-Ex on a way for you to track your order from us.

Is it the same as college credit?

No. However, you can take the certification to your local college or university and request credit for your educational accomplishments. As each school has different policies please check with your educational institution.

My company might need this type of training. What should I do with this information?

We would greatly appreciate your help in finding the point of contact at your company in charge of purchasing training. In fact, we are considering an incentive to individuals, such as you, that do this for us. Be sure to contact us, and ask for the director of training. We'll document the information you provide us, and when those prospects turn into customers, you could see a huge discount on your next purchase from us.

We don't have time for training, we have work to do!

There are three core reasons for business success: commitment, attitude, and training. Here is an anecdote about this…

Once upon a time, there were two lumberjacks from the same region. Each was considered the world's best lumberjack by their respective logging communities. Both were burly men, rugged and fierce when it came to chopping down trees. Both could clear more than twice the amount of trees than other seasoned lumberjacks in the same time. Soon the county was polarized on who was the best, with half the town's folk siding with loud-mouthed Johnny Braggart and the other half supporting quiet Tony Loyal.

As with all such stories, they decided to have a Chop-Off to see who the best lumberjack really was. Johnny and Tony both thought this was a great idea. For a week, the town's folk deliberated over the right area and the right trees so it would be a fair competition. During that time, Johnny bragged endlessly how he really was the best and would easily out-chop Tony. Tony never stepped down from the challenge, but refused to sling mud at his opponent. Finally, 50 trees were chosen for their same width, same type of wood and equal-distance from the chosen starting point. Each was marked with a bright blue ribbon and judges were staged along the ridgeline to ensure it was a fair contest.

The two men were poised with their axes and bolted forward when the starting gun fired. Within minutes, the sounds of chopping could be heard for miles, as the two juggernauts felled trees at inhuman speed. After every few trees Johnny chopped down, he would look back to see how he was doing compared to Tony. Several times he noticed that Tony was sitting on the ground. Johnny was invigorated even more by this sight. Here was his competition taking a break, apparently worn out after just a few trees. He continued; sweat dripping from his brow, to fell trees like a machine. And every so often he would look back to find Tony sitting on the ground.

Finally, the time ended, and the gun sounded again. Exhausted, both came back to camp. However, Johnny was still energized from seeing Tony seated on the ground and knew without a doubt he'd won the contest. He even started talking smack to Tony as soon as they returned to the starting point. The judges went out to count the number of trees each contestant had hewn. They consulted with one another, and finally, with the head judge. Then they made the announcement: Johnny had chopped down 22 trees during the time allotted. Tony had cut down 25.

Johnny was stunned. How could this be? He confronted Tony, I should have won! I saw you taking a break on several occasions while I was hard at work hacking down tree after tree!

Tony laughed. Is that what you thought I was doing – taking a break? Sure, I did get a small breather, but when I was sitting on the ground, I was sharpening my axe.

Just like Tony, you need to keep your axe sharp by taking time to train so your efforts are more focused and more effective.

What type of certification will I receive?

With Certification Courses you will receive your actual certification. With other online courses you will receive a certificate of completion upon successful completion of the material.

Why aren't your prices listed?

We have over 7000 titles of training, each of which can be given in either Computer Based Training (CBT), as in-house training, or in an online training format. Since each training requirement is unique we will custom design a training package that is right for you instead of forcing you to buy training or materials you don't need. So feel free to email us or pick up the phone. We'll work with you in getting exactly what you need!

Why should we buy from you?

We are the leading source for Training both online and off. We have over 7,000 titles for you to choose from ranging from IT Courses to Business Courses. Many companies specialize in Online or CBT type training, or even classroom training. However, we offer a unique combination of those specialties allowing us to deliver complete training packages to our Government and Corporate clients.

Add this to the fact that we are a Veteran Owned, Small Business with over 13 years experience and the answer is simple. It is our goal at Compass to provide a special focus to our customers that many large companies can no longer accomplish – treating each customer as a flagship account! In our case, each customer is a key account. We focus on creating a Positive Impact approach with each of our customers providing your business with a navigation advantage on the information highway.

Why should we spend money on training?

After you miss another opportunity for a contract because your employee failed to have the required certification or programming language is not the time to start thinking about training. Consider the training now, and be ready for the next contract before it is taken by yet another qualified individual sharp from fresh training.